End User License Agreement (EULA)

Effective Date: 01.01.2026

Introduction

Welcome to AMFY! This End User License Agreement ("EULA") is a legal agreement between You ("User") and Maksim Kuzhelev pr RING-DOVE, Mite Ruzica 2, Novi Sad ("The Company," "We," "Us," or "Our"). By downloading, accessing, or using Our Application or Platform, You confirm that You are at least 18 years old and agree to be bound by the terms of this Agreement.

Our Platform is intended for use exclusively in the United States due to legal and regulatory considerations. At this time, Our mobile Application is only available for download in the United States through Google Play and the Apple App Store. While We incorporate compliance with certain international regulations, Our Platform is not officially offered outside the United States. We may expand availability to additional regions in the future.

Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, and protect personal data. The Privacy Policy is incorporated into this Agreement by reference.


1. Age Restriction

The Platform is intended for users who are 18 years of age or older. By using the Platform, You confirm that You are at least 18 years old. We do not knowingly provide access to individuals under 18. If We become aware that a user is under 18, We will terminate their Account and delete their data.

During registration, You must explicitly confirm that You are at least 18 years old by checking a required checkbox stating: "I confirm that I am at least 18 years old and accept the License Agreement."

If You are a parent or guardian and believe that Your child has provided Us with personal information, please contact Us at support@amfy.app so that We can take appropriate action, including data deletion.


2. Definitions

Words with capitalized initial letters have the meanings defined below. These definitions apply regardless of whether the terms appear in singular or plural form.


3. Publicly Available Owner and Specialist Data

By using Our Platform as an Owner or Specialist, You agree that certain business-related data may be visible to other users, depending on Your role and app settings. You can manage the visibility of Your public and signed-in user data directly through the mobile Application.

Our Platform may publicly display certain business-related data of Owners and Specialists in the following contexts:

3.1. Publicly Accessible Website

Some business-related Owner and Specialist data may be displayed on a publicly accessible web page, viewable by anyone, even without an Account. This may include, but is not limited to:

We do not publish personal contact details, such as private phone numbers or home addresses, unless explicitly provided by the Owner or Specialist for public display.

3.2. Inside the Mobile Application & Web App (For Signed-In Users)

Signed-in users, including Clients, Owners, and Specialists, may have access to certain business-related Owner and Specialist information within the mobile and web Applications. This information is provided to facilitate bookings and service discovery.


4. Booking Appointments for Others

Our Platform allows Users to make appointments on behalf of others, including minors. When using this feature, You must not enter any Personal Data (such as full name, birthdate, or contact details) of a minor or any person who does not have an Account into the comments field or any other part of the Platform. Only general appointment notes may be recorded. We do not knowingly collect, store, or process any Personal Data of minors or individuals without an Account.

Users acknowledge and agree that they are fully responsible for ensuring compliance with this requirement. The Company does not monitor, verify, collect, store, or process any Personal Data of minors or non-registered individuals. Any unauthorized entry of Personal Data is a direct violation of this Agreement.

If a User enters unauthorized Personal Data, the User may be subject to content removal, account suspension, termination, or legal action in accordance with applicable data protection laws. The Company shall not be liable for any violations arising from a User’s failure to comply with this rule.


5. Booking by Specialists for Non-Registered Individuals

Specialists using Our Platform may add appointments for individuals who do not have an Account. To protect privacy, Specialists must not enter any personally identifiable information (such as full names, birthdates, phone numbers, email addresses, or other contact details) for these individuals. Only general appointment notes may be recorded in the comments field.

Specialists acknowledge and agree that they are fully responsible for ensuring compliance with this requirement. The Company does not monitor, verify, collect, store, or process any Personal Data of non-registered individuals. Any unauthorized entry of Personal Data is a direct violation of this Agreement.

If a Specialist enters unauthorized Personal Data, the Specialist may be subject to content removal, account suspension, termination, or legal action in accordance with applicable data protection laws. The Company shall not be liable for any violations arising from a Specialist’s failure to comply with this rule.


6. Grant of License

The Company grants You a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to use the Platform strictly in accordance with this EULA. Clients may use the Platform for personal purposes, while Owners and Specialists may use it for commercial purposes related to offering and managing their services.

All payments for access to the Platform are non-refundable, and all sales are final unless otherwise required by applicable law.


7. Payments, Subscriptions and Refunds

All payments for access to the Platform are non-refundable to the maximum extent permitted by applicable law and subject to the refund and cancellation policies of the applicable app store (Apple App Store or Google Play). The Company may, in its sole discretion, provide refunds in exceptional cases where permitted.

Who pays. The Platform is free for Clients. Only Owners are required to maintain an active subscription to use paid Owner features of the Platform.

Complimentary access. New Users may receive a one-time complimentary access period of thirty (30) days. During this period, no subscription fee will be charged. The complimentary access period ends automatically unless the User purchases a paid subscription when payment becomes required.

Subscription terms. Owner subscriptions are billed on a monthly basis and automatically renew each month until cancelled. If a subscription is purchased through Apple or Google, renewal, cancellation, and refunds are handled according to the applicable store’s rules.

How to cancel. If You purchased a subscription through the Apple App Store or Google Play, You must cancel through Your account with the applicable app store. Cancellation takes effect at the end of the current billing period, and no partial or pro-rata refunds are provided for the unused portion of a billing cycle unless required by law or the app store policy.

Support & billing contact. For billing questions or refund requests (where permitted), contact: support@amfy.app.


8. Restrictions

You agree not to:

Enforcement: If a User violates this section, the User may be subject to content removal, account suspension, termination, or legal action, at the Company's sole discretion and in accordance with applicable laws.

Liability Disclaimer: The Company does not monitor, verify, or endorse any content or services offered by users on the Platform. You acknowledge that You are solely responsible for ensuring compliance with this section. The Company shall not be liable for any violations of this section committed by users, nor for any consequences arising from such violations.


9. Content Guidelines

You are solely responsible for any User Content, including images, text, and other materials, that You upload or share on the Platform. By uploading User Content, You agree that it will not:

The Company does not pre-screen or verify User Content and shall not be held liable for any violations of intellectual property, privacy, or other legal rights arising from such Content. Users acknowledge that inappropriate or prohibited User Content may be removed or disabled without prior notice. Additionally, user Accounts may be suspended or terminated at the Company's sole discretion, depending on the severity of the violation.

In the event of disputes, Content removal, or legal claims related to User Content, users agree to indemnify and hold harmless the Company from all liabilities, damages, costs, and expenses incurred as a result of such claims.

The Company reserves the right to remove any User Content that violates these guidelines and may terminate access to the Platform for repeated or serious violations without prior notice.


10. Intellectual Property Infringement Policy

We respect intellectual property rights and expect Users to do the same. If You believe that User Content on the Platform infringes Your rights (including copyright, trademark, or other intellectual property), You may submit a complaint to support@amfy.app.

10.1. How to Submit an Infringement Notice

To report an infringement, please provide the following information (to the extent available):

10.2. Copyright Complaints

If You believe that copyrighted material has been used on the Platform without authorization, You may submit a copyright complaint. Where applicable, complaints may be handled in accordance with relevant copyright laws, including the U.S. Digital Millennium Copyright Act (DMCA). If You submit a DMCA takedown request, include the items listed in Section 10.1 and, where applicable, a statement consenting to the jurisdiction of a U.S. court if the alleged infringer disputes the claim.

10.3. Review & Content Removal Process

Upon receiving a valid infringement notice, We will handle the matter in accordance with applicable law and our internal procedures. Specifically, We will:

10.4. Counter-Notice Process

If You believe User Content was removed in error, You may submit a counter-notice to support@amfy.app including:

If a valid counter-notice is received and the original complainant does not file an action seeking a court order to restrain the alleged infringement within the time period required by law, We may restore the content in accordance with applicable law.

10.5. Repeat Infringers

Users who repeatedly violate intellectual property rights may have their accounts suspended, restricted, or permanently terminated. As a practical rule, repeated infringement includes, but is not limited to, receipt of multiple valid takedown notices for content posted by the same account (for example, three validated notices within a 12-month period) or a single egregious infringement (for example, deliberate distribution of commercially significant infringing material).

10.6. Preservation of rights

We reserve the right to take any additional actions we deem appropriate (including suspension or termination of accounts, referral to law enforcement, or other legal action) and to seek indemnification where permitted by law.


11. Ownership of Intellectual Property

All Content, features, and functionality within the Platform, including but not limited to text, graphics, logos, icons, images, software, and underlying technology, are the exclusive property of the Company or its licensors and are protected by copyright, trademark, patent, and other intellectual property laws.

Users are prohibited from copying, modifying, distributing, displaying, performing, sublicensing, or otherwise exploiting any trademarks, logos, proprietary marks, or any other intellectual property belonging to the Company without prior written consent. Unauthorized use may result in legal action.


12. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM, SERVICES, CONTENT, AND ALL MATERIALS PROVIDED HEREUNDER ARE PROVIDED "AS IS", "AS AVAILABLE", AND WITH ALL FAULTS. THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM THE COMPANY OR THROUGH THE PLATFORM WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.


13. PLATFORM — ONLY AN INTERMEDIARY

The Platform acts solely as an intermediary, providing the technical means to connect and facilitate agreements between Clients and Owners (including Specialists and Admins). The Company does not supply services itself and is not a party to any contract for the provision of a specific service, unless expressly stated in the completed booking or other written documentation.

For clarity: Any claims related to the quality or performance of a service should primarily be directed to the Owner. The Platform will assist in communication and, where appropriate, forward information between parties, but does not replace the Owner’s obligations to the Client.


14. INDEMNIFICATION

You (the "Indemnifying Party") agree to indemnify, defend and hold harmless the Company, its affiliates and their respective officers, directors, employees, agents and representatives (collectively, the "Indemnitees") from and against any and all Losses arising out of or relating to any third-party claim, demand, action or proceeding (each, a "Claim") to the extent such Claim results from or arises out of:

Defense; Notice. The Indemnitees will: (a) promptly notify you in writing of any Claim for which indemnity is sought; (b) give you the opportunity, at your sole cost and expense, to assume and control the defense and settlement of such Claim with counsel reasonably satisfactory to the Indemnitees; and (c) reasonably cooperate with you in the defense, at your expense. You may not settle any Claim that imposes any obligation or liability on the Indemnitees without the Indemnitees' prior written consent, which will not be unreasonably withheld. If you fail to assume control of the defense within a reasonable time after written notice, the Indemnitees may assume the defense and pursue any remedies available to them, and you will reimburse the Indemnitees for all reasonable costs and expenses (including attorneys' fees) incurred in connection with such defense.

Coverage. "Losses" means all damages, liabilities, losses, costs and expenses (including reasonable attorneys' fees and court costs) finally awarded or agreed in settlement by you to resolve a Claim covered by this Section.

Exceptions. This indemnity obligation shall not apply to the extent a Claim arises solely from the gross negligence or willful misconduct of an Indemnitee.

Survival; Carve-out from Limitation of Liability. The obligations in this Section shall survive termination of this Agreement. For the avoidance of doubt, the indemnity obligations set forth in this Section are not limited by and are not subject to the monetary limitations or caps set forth in Section 15 (Limitation of Liability).

Notice and Contact for Indemnity Claims. To provide notice under this Section, send written notice to the Company at: support@amfy.app (or such other address as the Company may designate in writing).


15. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, the Company shall not be liable for:

Users acknowledge that their use of the Platform is at their sole risk and agree that the Company assumes no responsibility for any consequences arising from such use. Under no circumstances shall the Company's total liability exceed the amount You paid (if any) to access the Platform during the twelve (12) months preceding the claim. If You have not made any payments to the Company, the Company's total liability shall not exceed USD $120.


16. Termination

This EULA remains in effect until terminated by either You or the Company. We may suspend, restrict, or terminate Your access to the Platform at any time, with or without notice, if You violate any terms of this Agreement or if We determine that continued access may pose a risk to the Platform, other users, or the Company.

Upon termination, all rights and licenses granted to You under this Agreement shall immediately cease, and You must discontinue all use of the Platform. The Company shall not be responsible for maintaining, recovering, or providing access to any data or content associated with Your Account following termination.

We reserve the right to terminate Accounts of users found to be under 18.

The Company reserves the right to discontinue or modify the Platform at any time, with or without notice, and shall not be liable for any resulting loss of access or data.


17. Governing Law and Arbitration

17.1. United States users. If You are a user located in the United States, this EULA and any disputes arising out of or relating to this Agreement shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of laws principles. Any dispute between You and the Company shall be resolved exclusively by binding arbitration administered by FairClaims in accordance with FairClaims' rules and procedures. The arbitration will be conducted online under the applicable FairClaims rules (Small Claims or other FairClaims procedures as applicable), and will be conducted in English, unless the parties agree otherwise. The parties agree to split the FairClaims administrative fees equally (50/50), unless the arbitrator orders otherwise. Each party is responsible for its own attorneys’ fees and other legal costs, except as may be awarded by the arbitrator in accordance with applicable law or FairClaims rules.

17.2. Non-U.S. users. If You are located outside the United States, this EULA shall be governed by and construed in accordance with the laws of the Republic of Serbia, and any disputes arising from or relating to this Agreement shall be resolved exclusively through binding arbitration conducted by the Belgrade Arbitration Center (BAC) in Serbia, unless the parties agree otherwise in writing.

17.3. Waiver of class actions and jury trials. For all users, arbitration under this Section shall be conducted on an individual basis. You expressly waive any right to bring a class action, join a class-wide arbitration, or consolidate claims with others. You also waive any right to a jury trial for disputes covered by this Section.

17.4. Exceptions; injunctive relief. Nothing in this Section prevents either party from seeking injunctive or other equitable relief where permitted by applicable law; for United States users, such relief may be sought in a court of competent jurisdiction in New York; for non-U.S. users, such relief may be sought in a court of competent jurisdiction in Serbia.

17.5. Finality and enforcement. The arbitrator's decision shall be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction for enforcement.

17.6. Rules and contact. The FairClaims rules and procedures referenced above are available at FairClaims' website: https://www.fairclaims.com/clause. The Belgrade Arbitration Center rules apply to arbitrations in Serbia: https://www.arbitrationassociation.org/en/belgrade-arbitration-center/rules/.


18. Changes to this Agreement

We reserve the right to modify or update this EULA at any time. Changes will become effective upon posting on the Platform, unless otherwise specified. We encourage You to review this EULA periodically to stay informed of any updates.

If the changes materially affect Your rights or obligations, We will make reasonable efforts to notify You, such as by posting a notice within the Platform or sending an email to registered users. Your continued use of the Platform after the updated EULA becomes effective constitutes Your acceptance of the revised terms. If You do not agree to the updated terms, You must stop using the Platform.


19. Additional Terms for Apple App Store Users

This Section 19 applies only if You obtained the Application from the Apple App Store. To the extent any other terms of this EULA are less restrictive than, or otherwise conflict with, the terms of this Section 19 with respect to Your use of the Application obtained through the Apple App Store, the more restrictive or conflicting terms in this Section 19 shall apply, but solely with respect to such use. You acknowledge and agree to the following:

19.1. Acknowledgement

This EULA is concluded between You and the Company only, and not with Apple Inc. ("Apple"). The Company, not Apple, is solely responsible for the Application and the content thereof. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Application.

19.2. Scope of License

The license granted to You for the Application is limited to a non-transferable license to use the Application on any Apple-branded products that You own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the Application may be accessed and used by other accounts associated with the purchaser via Family Sharing or volume purchasing.

19.3. Maintenance and Support

The Company is solely responsible for providing any maintenance and support services with respect to the Application, as specified in this EULA, or as required under applicable law. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Application.

19.4. Warranty

The Company is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Application to conform to any applicable warranty, You may notify Apple, and Apple will refund the purchase price for the Application to You (if applicable); and, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Application, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the Company's sole responsibility.

19.5. Product Claims

You and the Company acknowledge that the Company, not Apple, is responsible for addressing any claims by You or any third party relating to the Application or Your possession and/or use of the Application, including, but not limited to: (i) product liability claims; (ii) any claim that the Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.

19.6. Intellectual Property Rights

You and the Company acknowledge that, in the event of any third party claim that the Application or Your possession and use of the Application infringes that third party's intellectual property rights, the Company, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.

19.7. Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) You are not listed on any U.S. Government list of prohibited or restricted parties.

19.8. Developer Name and Address

Any questions, complaints or claims with respect to the Application should be directed to:

19.9. Third Party Terms of Agreement

You must comply with applicable third party terms of agreement when using the Application.

19.10. Third Party Beneficiary

You and the Company acknowledge and agree that Apple, and Apple's subsidiaries, are third party beneficiaries of this EULA, and that, upon Your acceptance of the terms and conditions of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against You as a third party beneficiary thereof.


20. Contact Information

If You have any questions, concerns, or requests regarding this EULA, You may contact Us using the following details:

Thank You for using AMFY. If You have any concerns about this Agreement, please contact Us at any time.